Start, Stop, Continue is a very well known feedback strategy that many businesses and individuals use to gauge workplace and relational effectiveness. You simply ask, in the context of business (or anything for that matter):
- What can I start doing that will make you and the team more effective?
- What can I stop doing that’s making you less effective?
- What can I continue to do that’s providing value to you and the team?
I’ve used this in previous companies and I am thinking about starting to use it @ The Iron Yard as we begin to scale our staff.
The freedom to come and go as you please has been a love-hate relationship with me over the years as there have been times where I was “stuck” in certain roles that required me to keep somewhat “normal” business hours and times where I could do whatever I want.
And yet, at the very same time, “normal” business hours is oftentimes the thing that I need the most as my life can swing dangerously to the edge of overcommitment and burnout. As many of us know far too intimately I really like the idea of some normality when it’s unavailable to me and really dislike it when I have things under control (or relatively so).
As of this very moment I can safely and securely call the shots but that doesn’t mean that I’m twiddling my thumbs looking for things to do – my responsibilities are growing and the time required to ensure success is begging me to commit more than I have. It’s emotional to say the least.
About a year and a half ago (and some change) I started messing around with Obj-C, the coding language to build applications on the iPhone, iPad and the Macbook line of products (OSX).
As much as I’d like to think that I drummed up the motivation to learn something new as part of some great series of revelatory thoughts it was actually much more simple – two reasons to be exact and both of them are not too “deep” either.
Here they are:
We must change so that we might survive. This isn’t just so that we can be successful, mind you, but so that we might simply be able to put one more foot in front of the other.
Sometimes the quantitative amount of evolution and change required is minimal but more oftentimes the required amount is much, much bigger. And the larger the need the more is required of the person to change so that the need can be met.
My daughter discovered how to use her iPad (or was it her iPod…?) to iMessage me a note on my way home from Greenville – it was the most touching text message I have received in a very, very long time.
It was also our very first real text message conversation that I’ve ever had with my 7-year old. I’m pondering the significance of this and how it may or may not be the beginning of the end (or some strange harbinger of SMS doom).
I was engaged very briefly by an audience member yesterday after my short and somewhat shaky presentation @ Great Wide Open and she shared with me that she had enjoyed how I had brought and “woven” some of the ideas and facts around the topic into a workable story.
I thanked her, generously, for that remark as I had been finalizing the slide deck literally within the last hour before stepping on stage and couldn’t remember completely what I had actually shared and if it had the intended affect. I was certainly happy that someone had gotten something out of the 20-30 minute keynote!
When you make a mistake, you own it. You provide apologies and recompense. You seek to listen, understand, and discover correction. You stay humble.
I am the founder of many, many mistakes. I have created them 100 times more often than I have created things that work. I am the author of many more that I am completely ignorant of, the unintentional, the private.