Create a Comment Experience Workflow for Moderation, Visitors

Luv me sum LOLCATS.

[This post is part of the Ultimate Guide to Launching a WordPress-Powered Blog series.]

I finally got around to updating my comment experience workflow and I thought it would be a good thing to share here on the blog.

Comments for many of us are one of the most rewarding parts of creating content every single day. We enjoy the interaction and engagement and still get excited every time we get another one, especially when we get a comment from someone new for the first time.

The challenges, though, are just as intense and many bloggers have opted not to have comments due to inability to moderate comments well, manage bots and hackers who are trying to spam them, and who might be simply too sensitive to handle the comments that might be coming in.

What they need is a comment workflow to help increase engagement, manage spam, and help moderate comments for you! Here’s what I’ve come up with…

My Comment Experience Workflow:

My goal is to provide the best experience possible for both new and returning visitors and commenters here on TentBlogger. The challenge is that I really do value community and that requires that I know who these people are. I’m not really into anonymous comments even though I do, at times, allow them to be posted.

Here’s the workflow from a top-level perspective:

  1. Visitor comes to my blog.
  2. Visitor decides to leave a comment for the first time (new commenter).
  3. Visitor posts comments and then is redirected to a “Thank You” page (which you can see right here).
  4. Visitor is told that they have to Verify their Email Address so that their comment can be auto-moderated and validated as a real person.
  5. Visitor heads to their email inbox, opens the email, and then clicks the link to verify.
  6. This takes the comment out of moderation and posts is publicly for the world to see. The visitor is redirected to the comment automatically.
  7. Everyone is happy and the world is a better place (especially my blog).

See how neat this is? Not only do I have the opportunity to thank that person but it also acts as a gateway control for spammers and people who aren’t really interested in having a conversation but rather just ranting or trying to hurt me (or hurt the community).

I can’t expect these people to read my Comment Policy either so I have to be proactive myself!

So, how do I do this? Pretty simple actually:

  1. Download and install the Comment E-Mail Verification Plugin for WordPress!
  2. Download and install the Comment Redirect Plugin for WordPress!
  3. Create a new Page in WordPress (a “Thank You” page like mine) and redirect them to it after they comment!
  4. Configure the plugins to your heart’s content!

Done and done! Easy, right?

Just choose the right page after you create it!

And the settings for the verification plugin are easy to change too:

Very simple to change and edit!

Hope that helps!

And thanks to all of you who have commented here on this blog! I appreciate you!

[This post is part of the Ultimate Guide to Launching a WordPress-Powered Blog series.]