I was passed this from Google and how they create an “Upward Feedback” survey for their employees. I found some more information here about how they create and engender great management behavior.
These are killer reminders for me as a manager and leader and possibly even worth printing out and putting on my wall.
Here’s what this survey does (bi-annually):
… a checklist that employees use to anonymously rate their managers. Each manager then gets a report with percentages of favorable answers, measured against their last report and the global average. They’re strongly encouraged to share the results with their team to foster a discussion on how to lead better.
Here are the top-level points:
- My manager gives me actionable feedback that helps me improve my performance.
- My manager does not “micromanage” (i.e., get involved in details that should be handled at other levels).
- My manager shows consideration for me as a person.
- My manager keeps the team focused on our priority results/deliverables.
- My manager regularly shares relevant informatin from his/her manager and senior leadership.
- My manager has had a meaningful discussion with me about my career development in the past six months.
- My manager communicates clear goals for our team.
- My manager has the technical expertise (e.g. coding in Tech, accounting Finance) required to effectively manage me.
- I would recommend my manager to other Googlers.
Again, great reminders and things to think about when you manage and lead your teams.