Google’s Upward Feedback Survey

I was passed this from Google and how they create an “Upward Feedback” survey for their employees. I found some more information here about how they create and engender great management behavior.

These are killer reminders for me as a manager and leader and possibly even worth printing out and putting on my wall.

Here’s what this survey does (bi-annually):

… a checklist that employees use to anonymously rate their managers. Each manager then gets a report with percentages of favorable answers, measured against their last report and the global average. They’re strongly encouraged to share the results with their team to foster a discussion on how to lead better.

Here are the top-level points:

  1. My manager gives me actionable feedback that helps me improve my performance.
  2. My manager does not “micromanage” (i.e., get involved in details that should be handled at other levels).
  3. My manager shows consideration for me as a person.
  4. My manager keeps the team focused on our priority results/deliverables.
  5. My manager regularly shares relevant informatin from his/her manager and senior leadership.
  6. My manager has had a meaningful discussion with me about my career development in the past six months.
  7. My manager communicates clear goals for our team.
  8. My manager has the technical expertise (e.g. coding in Tech, accounting Finance) required to effectively manage me.
  9. I would recommend my manager to other Googlers.

google-upward-feedback

Again, great reminders and things to think about when you manage and lead your teams.

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