I won’t lie… it stings like hell when you read something like this.
There are about 1,000 things that you want to say in response but really none of them are going to perform well or be able to communicate the full-extent of what you’d really like to say.
(By the way, Matthew did connect with me personally and apologize for this public tweet, so we’re cool, for sure!)
Things like this is part of the reason why I personally quit Twitter – I simply couldn’t handle all of the “availability” that I put myself through in that very public setting. With the 180,000 followers that I have you can only imagine all of the “noise” that I received every day, much of it really positive and the rest was on a spectrum that covered anything from “FUCKING DIE” to “I wish you sucked less… … but you still suck.” … and everything in between.
That hurts but I can generally ignore those things because they seem to be totally random. It’s just different when you’re attacked for something that you’ve put your heart and soul and time and money into and the contrast between that serious investment of oneself and the time required to formulate a negative social media comment just blows me mind (and makes me really really sad and upset). Years of life versus a 5-second off-the-cuff remark.
I am to blame for most of this because I get to choose how I respond to things like this, both internally and externally, and I’ve gotten better at it over time.
Ultimately, though, I wish I could just remind people these few things:
- There are real people behind these apps who have real feelings and who have invested a ton on these projects, mostly with very little to show for it (especially financially).
- Think before you speak (tweet, Facebook share, etc.). It can make all the difference in someone’s life.
- Software is never finished, only abandoned. I have decided not to give up on my product but it will take time to work on and make it better.
- Every piece of software, regardless of source or the individuals and teams behind it, were absolute shit at some point in the product’s life. The question is whether they decided to abandon their product or not; whether they were going to give in and give up.
In fact, I can extend that last point to all facet’s of all of our lives – we are all “works in progress” and the things that we do and build and create are never perfect – but there is always progress.
We, and our creations, are all “shitty apps” at some point but that doesn’t mean that they (we) are bad or that they (we) do not have a future.
Matthew’s tweet was a stark reminder for myself to not take lightly my responsibility to encourage others in their work that they are doing and to limit the negativity as much as humanly possible. Besides, negative people are generally less successful and mean people fail.
There’s no time for more failures in life – we need more winners. Stay friendly, human, approachable, and humble. Get help and support (even from competitors) and stay hungry.